Got a question? Call us! Or use contact in menu. Dear customer, the logistics is gradually recovering and we are working around the clock to make sure that you will receive your order as soon as possible.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.82 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 3 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
E***a –
When I check the work, I’ll add a review.
Rated 5 out of 5
G***y –
It’s still working. I think that for constant watering is not suitable, because different plants require different watering, but for that, to water during the holiday will do.
Rated 5 out of 5
V***r –
It came first after quarantine. Well done store! But the Mail “distinguished”! Broke the mount. On work I will add later. Seller recommend
Rated 5 out of 5
V***v –
Done neatly. But, of course, I do not think that it will work for years) instead of batteries, immediately screwed up the old charge from Nokia-it works fine. (Need charging, for 5-6 V, trim the phone plug, bare the wires, we put in a glass of water and turn on the net, wait a minute, there will be bubbles on one wire-this is a “minus” in the compartment for batteries we compose “plus” to the spring on one side of the compartment, “minus” just shoved the wire between the housing and the terminal, On the other side of the battery compartment). By clicking the “set” button, you can specify the number of polyses per day and the duration of the pump in seconds for one watering. On top will flash the time remaining until the next watering.
Rated 5 out of 5
A***n –
Chose delivery from Russia. Moscow was delivered to the door the next day (in the morning) after the order! This is the fastest shipping of all I had on AliExpress, faster, than any shipping Tmall. Thank you!
Rated 5 out of 5
B***c –
Until proaeryl, need 4 finger batteries, 60 days to RB
Rated 5 out of 5
N***a –
Fast delivery,good quality product ,I tried it and it works well.Thanks!
Rated 4 out of 5
A***n –
The parcel came all disassembled, but apparently everything is intact. I’ll try tomorrow.
Rated 5 out of 5
A***v –
Went very long, ordered 27.03 came 16.06. I have not checked yet, but visually everything is whole, although the box as if it were out of the… respect mail of Russia
Rated 5 out of 5
N***v –
Product as described. The cargo’s a little steep, but there’s definitely no damage to the product. Thank you very much
Rated 4 out of 5
T***a –
very helpful product and good delivery
Rated 5 out of 5
P***o –
Fast shipping. Everything seems right. I haven’t tried it yet.
Rated 5 out of 5
M***v –
The box is all crumpled, but everything works.
Rated 5 out of 5
D***v –
Got the system. Works. How reliable time will show
Rated 5 out of 5
A***O –
Checked in the bathroom, water a little… Should come up to the cottage, expensive of course, the alternative is difficult to come up with
Rated 5 out of 5
D***K –
It came quickly, soldered old lightning to the conclusions +-to work from the bank or sockets, take the old wire, bite the small chip, clean the red and black wire, disassemble and connect by colors, I soldered and the wire itself inside fixed with hot melt. I checked the test, everything works, in the case later
Rated 4 out of 5
Customer –
Just like in the pictures. Shipping is very fast, thanks to the store. We have to try.
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E***a –
When I check the work, I’ll add a review.
G***y –
It’s still working. I think that for constant watering is not suitable, because different plants require different watering, but for that, to water during the holiday will do.
V***r –
It came first after quarantine. Well done store! But the Mail “distinguished”! Broke the mount. On work I will add later. Seller recommend
V***v –
Done neatly. But, of course, I do not think that it will work for years) instead of batteries, immediately screwed up the old charge from Nokia-it works fine. (Need charging, for 5-6 V, trim the phone plug, bare the wires, we put in a glass of water and turn on the net, wait a minute, there will be bubbles on one wire-this is a “minus” in the compartment for batteries we compose “plus” to the spring on one side of the compartment, “minus” just shoved the wire between the housing and the terminal, On the other side of the battery compartment). By clicking the “set” button, you can specify the number of polyses per day and the duration of the pump in seconds for one watering. On top will flash the time remaining until the next watering.
A***n –
Chose delivery from Russia. Moscow was delivered to the door the next day (in the morning) after the order! This is the fastest shipping of all I had on AliExpress, faster, than any shipping Tmall. Thank you!
B***c –
Until proaeryl, need 4 finger batteries, 60 days to RB
N***a –
Fast delivery,good quality product ,I tried it and it works well.Thanks!
A***n –
The parcel came all disassembled, but apparently everything is intact. I’ll try tomorrow.
A***v –
Went very long, ordered 27.03 came 16.06. I have not checked yet, but visually everything is whole, although the box as if it were out of the… respect mail of Russia
N***v –
Product as described. The cargo’s a little steep, but there’s definitely no damage to the product. Thank you very much
T***a –
very helpful product and good delivery
P***o –
Fast shipping. Everything seems right. I haven’t tried it yet.
M***v –
The box is all crumpled, but everything works.
D***v –
Got the system. Works. How reliable time will show
A***O –
Checked in the bathroom, water a little… Should come up to the cottage, expensive of course, the alternative is difficult to come up with
D***K –
It came quickly, soldered old lightning to the conclusions +-to work from the bank or sockets, take the old wire, bite the small chip, clean the red and black wire, disassemble and connect by colors, I soldered and the wire itself inside fixed with hot melt. I checked the test, everything works, in the case later
Customer –
Just like in the pictures. Shipping is very fast, thanks to the store. We have to try.